How do you support guests during their stay?
We have active phone support from 08:00 - 20:00, 7 days a week, in case of any need, question, problem. We are at your service [...]
Are there handicapped-accessible facilities available?
Sorry, we currently do not have any properties suitable for people with disabilities.
Are the properties non-smoking?
Yes, all our properties are non-smoking, however some have balconies, terraces or gardens where smoking is allowed.
Where is it possible to park?
In the description of each property you will find details on how and where you can park your car. Apartments: agreement with garage offering vallet [...]
Where do I leave the keys when I check out?
Apartments: you can leave the keys on the table and lock the door behind you. Villas: the owners will be there to greet you and [...]
Can I leave my luggage at check-out and pick it up again when I leave?
If we do not have same-day arrivals we are willing to extend your stay so that you can safely leave your luggage at home until [...]
Where do I find wifi passwords and key operating directions?
You will find in the property the house manual with the wifi password and the main operational directions for your stay.
Are the properties cleaned daily?
Apartments: they are cleaned upon your departure. For your safety we adopt the Safe&Clean protocol. Villas: yes, 2 hours of daily cleaning are included in [...]
Are sheets and towels provided?
Yes, sheets and towels are provided, as well as courtesy set. Apartments: towel change for stays over 4 days, sheet change for stays over 8 [...]
Is there a fully equipped kitchen on the property?
All kitchens in our properties are fully equipped and well stocked with pots, pans, dishes, cutlery and glasses, kettle, toaster etc. For details see the [...]
